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Locations

Dearborn

1 Parklane Blvd.,
Ste. 200 E
Dearborn, MI 48126
Phone: 313-846-2606
Fax: 313-846-2657
Toll-free Customer Service: 866-921-2462
TTY: 313-693-4792

Trenton

1660 Fort St.,
Trenton, MI 48183
Phone: 734-304-4159
Fax: 734-304-4162
Toll-free Customer Service: 866-921-2462
TTY: 313-693-4792
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For inquiries about PsyGenics’ policies, Standards of Care, Annual Report or CARF accreditation surveys, please contact our toll-free Customer Service line at 866-921-2462.

For regulatory and legal standard concerns, please contact our Compliance Office at 586-204-5560 ext.16. You may also email [email protected].

© 2025 PsyGenics, Inc. All rights reserved.

Administrative Assistant/Member Support Team

* The hourly rate for this role is up to $19 per hour.

Applicant should possess an associate degree with one-year experience or have a minimum of 4 years’ experience in an equivalent role. Person must have police and DHS clearance. Additional requirements include: a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of individual families, the ability to engage and maintain clinical relationships with families, the ability to develop collaborative relationships with other providers, effective interpersonal communication skills, the ability to assess and intervene within complex family and community systems, and a willingness to be flexible, patient and creative. The applicant should be knowledgeable of clerical systems and the implementation of general office procedures as well as have an ability to provide instruction to staff on specific office operations. Additionally, the applicant should be able to demonstrate competencies with Microsoft office products and relevant technologies. Electronic health record experience is desired.

Position Summary

The Member Support Team is responsible for daily front office operations including performing a wide range of duties both administratively and in support of clinical staff. The Member Support Staff is responsible for engaging and assisting our teams and our members in pursuit of our mission to ensure quality services are delivered to improve the health and wellness of our members.

Specific Responsibilities

  • Provide exemplary customer service
  • Maintain professional demeanor
  • Check members in as directed and update any relevant demographic information including but not limited to address, phone number and insurance
  • Aid members in setting up their health care portal, CEHR, as needed
  • Maintain a professional atmosphere
  • Complete supply orders for office
  • Maintain compliance with filing of clinical information by uploading into PERKS or designated EMR
  • Answer phones and email timely complete any scheduling changes as requested by members
  • Ensure members are seen for medically necessary services by maintaining schedules for PsyGenics Clinical staff within PERKS including but not limited to the case management team, nurses, psychiatrists, therapists, psychologists, and occupational and speech therapy services
  • Check members out of the clinic after services have been provided and ensure that they have the required ongoing appointments for assessment, treatment planning and services set up
  • Aid members in rescheduling medically necessary appointments when members call to cancel appointments
  • Maintain transportation scheduling and address all related needs
  • Complete word processing tasks when directed
  • Review daily appointment queue in PERKS and follow up with any members who have cancelled upcoming appointments for immediate reschedule for all services including but not limited to case management
  • Ensure all mandated and necessary brochures and literature are well always stocked in the waiting areas/lobbies and provided to members as needed
  • Provide and assist in safety protocols and drills
  • Maintain the reception and waiting areas
  • Must be flexible and possess an ability to quickly adapt to changing policies, procedures and daily tasks
  • Possess an ability to identify potential problems/barriers to operations and provide solutions
  • Excellent communication skills both written and verbal
  • Demonstrate excellent organizational and planning skills
  • Follow PsyGenics, Inc. professional code of conduct
  • Represent PsyGenics, Inc. in the community
  • Perform other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of members, employees or stakeholders.

Math Ability:

Ability to calculate figures and perform mathematical computations.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, internet software, and electronic health records.

Education/Experience:

Associate’s degree (AA/AS) from a college or university; and one year experience or four years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds.

Vision:

See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Must be able to complete essential job functions with or without reasonable accommodations.

Benefits:

BCBS/BCN benefits available after 60 days. Dental, Vision, Life and EAP available after 60 days.

Job Type:

  • Full-time
  • 8-hour shift
  • In-person

Pay: Up to $19.00 per hour

Experience:

  • Appointment scheduling: 1 year (Required)
  • EMR systems: 1 year (Required)
  • Insurance verification: 1 year (Required)

Ability to Commute:

  • Dearborn, MI 48126 (Required)
LMSW Trenton

* The salary range for the role is up to $68,000 per year.

PsyGenics Inc is a leading behavioral health care agency providing community service to vulnerable
children and adults with intellectual and developmental disabilities or serious mental health issues in
Wayne County. We are seeking talented, seasoned and mission driven master level social workers –
LMSWs – to help us ensure our members are receiving services to live their best life. We offer
competitive wages, exceptional benefits, CEU opportunities, onsite supervision and excellent
member engagement rewards.

Must possess a master’s in social work, be licensed in the State of Michigan in good standing as well
as meet the criteria for a Children’s Mental Health Specialist, Qualified Intellectual Disabilities
Professional and Qualified Mental Health Professional. Person must have police and DHS clearance.
Must have a minimum of five years post graduate experience working with children and adults with
Developmental Disabilities, persons with a Traumatic Brain Injury or serious mental health issues.
Additional requirements include: a nonjudgmental approach that reflects cultural competency and
sensitivity to the unique needs and diverse experiences of individual families, the ability to engage
and maintain clinical relationships with families, the ability to develop collaborative relationships with
other providers, effective interpersonal communication skills, the ability to assess and intervene
within complex family and community systems, and a willingness to be flexible, patient and creative.

Position Summary
The Case Manager is responsible for ensuring all service needs of a consumer are met by providing
linking, coordinating, advocacy, negotiating and referral services. The Case Manager is responsible
for the assurance of a Person Centered Plan as well as the monitoring of the established goals and
the implementation of various treatment plans.

Specific Responsibilities

  • Develops an individualized plan of service based on the comprehensive assessment which
    includes goals established by all appropriate disciplines
  • Acts as the Chairperson of the multidisciplinary team
  • Conducts self audits as well as peer audits
  • Must be knowledgeable in the Mental Health Code and Medicaid guidelines as well as billing
    protocols and procedures
  • Coordinates and completes all necessary referrals on behalf of client
  • Monitor all services provided on behalf of client
  • Monitor satisfaction with services
  • Provide resource development in an attempt to reduce the amount of service gaps
  • Develop and maintain written records necessary for professional practice as defined in the
    procedural manual
  • Provide outreach services to individuals and their families in their respective locales and/or
    homes as appropriate to their unit’s function
  • Provide community education services as assigned
  • Participate in clinical supervision, team meetings and case consultations
  • Provide services in the field as necessary
  • Obtain all prior authorizations and applicable coordination of care
  • Follow PsyGenics, Inc. professional code of conduct
  • Represent PsyGenics, Inc. in the community
  • Perform similar or related duties as assigned

This is a full-time position – Monday – Friday from 8:30AM – 5:00PM. The position is not remote.
LMSW required. Salary commensurate with licensure and experience.

Benefits
BCBS and BCN medical benefits offered. Dental, vision, life, ad&d, eap offered.

Job Type: Full-time

Pay: Up to $68,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • Master’s (Required)

Experience:

  • IDD/SMI social work: 5 years (Required)

License/Certification:

  • State of MI LMSW (Required)

Willingness to travel:

  • 50% (Required)

Work Location: In person

Supports Coordinator Assistant - MI / IDD - In person

* The salary range for the role is $40,000 – $46,000 per year.

Qualifications

Must possess a High School Diploma or a Bachelors degree in social or behavioral health and have a minimum of two years relevant experience working with Developmental Disabilities or persons with a Traumatic Brain Injury. Person must have police and DHS clearance.  Must have a minimum of one-year post graduate experience working with children and adults with Developmental Disabilities or  Additional requirements include: a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of individual families, the ability to engage and maintain clinical relationships with families, the ability to develop collaborative relationships with other providers, effective interpersonal communication skills, the ability to assess and intervene within complex family and community systems, and a willingness to be flexible, patient and creative.

Position Summary

The Supports Coordinator Assistant is responsible for ensuring all service needs of a consumer are met by providing linking, coordinating, advocacy, negotiating and referral services under the supervision/guidance of a Supports Coordinator.  The Supports Coordinator Assistant is responsible for the assurance of a Person Centered Plan as well as the monitoring of the established goals and the implementation of various treatment plans in conjunction with the multi-disciplinary team and under the guidance of the Supports Coordinator. The Supports Coordinator Assistant will act as an advocate for the consumers and community served and ensure delivery of services.

Specific Responsibilities

  • Develops an individualized plan of service based on the comprehensive assessment which includes goals established by all appropriate disciplines
  • Conducts self audits as well as peer audits
  • Must be knowledgeable in the Mental Health Code and Medicaid guidelines as well as billing protocols and procedures
  • Ensure delivery and monitoring of services as prescribed in the Person Centered Plan
  • Maintain PsyGenics’ expected productivity level
  • Completes and secures required signatures
  • Assists Supports Coordinator in the delivery of referrals, services and implementation of the Person-Centered Plan
  • Coordinates and completes all necessary referrals on behalf of client
  • Monitor all services provided on behalf of client
  • Provide resource development in an attempt to reduce the amount of service gaps
  • Develop and maintain written records necessary for professional practice as defined in the procedural manual
  • Provide outreach services to individuals and their families in their respective locales and/or homes as appropriate to their unit’s function
  • Attend DWIHN meetings and trainings as required
  • Provide community education services as assigned
  • Attend court proceedings as required
  • Participate in clinical supervision, team meetings and case consultations
  • Obtain all prior authorizations and applicable coordination of care
  • Follow PsyGenics, Inc. professional code of conduct
  • Represent PsyGenics, Inc. in the community
  • Productivity of 50% or greater is expected
  • Perform similar or related duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to calculate figures and perform mathematical computations.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, accounting software, payroll systems, internet software, and electronic health records.

Education/Experience:

High School Diploma or Bachelor’s degree (B. A. / B. S.) from four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds.

Vision:

See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Must be able to complete essential job functions with or without reasonable accommodations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

Occupational Therapist - IDD - In person

* The salary range for the role is $63,000 – $71,000 per year.

Qualifications

Must possess and retain a current license as a Registered Occupational Therapist in the State of Michigan.  At least one year relevant experience with persons with a developmental disability is preferred, however will consider new graduates. Must also have FIA and Police clearance.  Additional requirements include: a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of individual families, the ability to engage and maintain clinical relationships with families, the ability to develop collaborative relationships with other providers, effective interpersonal communication skills, the ability to assess and intervene within complex family and community systems, and a willingness to be flexible, patient and creative.

Position Summary

The Occupational therapist, in compliance with agency policy and procedures, is responsible for providing direct services to clients diagnosed with a Developmental Disability. Must also complete evaluations, recommendations, as well as develop treatment goals and service plans.  Therapist is also responsible for periodic reviews and all documentation pertinent to discipline as well as requested by the Supports Coordinator.  Also must provide community education, consultation with other interdisciplinary team members and respond to consumer service requests. Regular working hours are to be determined based on the needs of the consumers and of the program and may include some evenings and occasional weekends.  Typical business hours are 8:30am-5:00pm.

Specific Responsibilities

  • Conduct thorough occupational therapy assessments/evaluations in compliance with agency and Medicaid Standards
  • Design client treatment plans that are based on clients’ needs and the least restrictive treatment services.
  • Develop measurable and objective goals that directly reflect the PCP assessment.
  • Function as a member of the I-team to determine the least restrictive type and scope of treatment.
  • Provide consultation and training to other staff as requested.
  • Provide community education, consultation with other interdisciplinary team members
  • Respond to consumer service requests
  • Develop and maintain written records necessary for professional practice as defined in the procedural manual.
  • Train and supervise students, volunteers as directed.
  • Complete necessary equipment and home modification requests in accordance with program guidelines.
  • Must complete 24 hours of program and/or position specific training on an annual basis and must maintain active crendentials of QIDP, CMHP, QMHP.
  • Productivity of 65% or greater is expected
  • Fieldwork is required
  • Provide treatment/interventions based on consumer needs such as in clinic, in home or via telemedicine when deemed appropriate by DWIHN
  • Attend DWIHN meetings, court appearances, and other required meetings
  • Perform similar or related duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, accounting software, payroll systems, internet software, and electronic health records.

Education/Experience:

Bachelor’s degree (B. A. / B. S.) from four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

Speech and Language Pathologist - IDD - In person

* The salary range for the role is $65,000 – $74,000 per year.

Qualifications

Masters Degree from an accredited college or university in Speech and Language pathology as well as certification in the State of Michigan in good standing.  Must also possess one year of relevant experience with persons with developmental disabilities and/or persons with a Traumatic Brain Injury.  Must meet eligibility criteria as a Children’s Mental Health Professional, Qualified Intellectual Disabilities Professional and a Qualified Mental Health Professional.  Additional requirements include: a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of individual families, the ability to engage and maintain clinical relationships with families, the ability to develop collaborative relationships with other providers, effective interpersonal communication skills, the ability to assess and intervene within complex family and community systems, and a willingness to be flexible, patient and creative.

Position Summary

The position of Speech and Language Pathologist is responsible for providing direct services to consumers.  Must also complete comprehensive evaluations, recommendations as well as develop objective and measurable treatment goals and service plans.  Therapist is also responsible for periodic reviews and all documentation surrounding discipline.  Provide community education, consultation with other interdisciplinary Team members and respond to consumer service requests.

Responsibilities

  • Conduct thorough speech therapy assessments/evaluations in compliance with Agency and Medicaid Standards
  • Design consumer treatment plans that are based on clients needs and the least restrictive treatment services
  • Develop measurable and objective goals that directly reflect the comprehensive assessment
  • Function as a member of the multidisciplinary team to determine the least restrictive type and scope of treatment
  • Complete and ensure all prior authorizations are obtained and coordination of care is complete
  • Conduct Periodic Status Reviews as well as Addendums as deemed clinically appropriate and medically necessary
  • Provide consultation and training to other staff as requested
  • Develop and maintain written records necessary for professional practice as defined in the procedural manual
  • Train and supervise students, volunteers as directed
  • Engage in community education and outreach
  • Represent PsyGenics Inc. in the community
  • Conduct self and peer audits
  • Provide required services in the field
  • Conduct self and peer audits
  • Provide required services in the field
  • Provide treatment/interventions based on consumer needs such as in clinic, in home or via telemedicine when deemed appropriate by DWIHN
  • Productivity of 65% or greater is expected with session documentation completed within 24 hours of providing service
  • Attend DWIHN meetings, court appearances, and other required meetings
  • Perform similar or related duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, accounting software, payroll systems, internet software, and electronic health records.

Education/Experience:

Master’s degree (M. A. / M. S.) from four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

Registered Nurse - BHH / MI / IDD

* The salary range for the role is up to $80,000 per year.

Qualifications

Applicant must be a Registered Nurse in the State of Michigan. License must be active and in good standing with the state. Applicant must have experience with Developmentally Disabled persons and experience in completing home visits. Person must have police and DHS clearance. Additional requirements include: a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of individual families, the ability to engage and maintain clinical relationships with families, the ability to develop collaborative relationships with other providers, effective interpersonal communication skills, the ability to assess and intervene within complex family and community systems, and a willingness to be flexible, patient and creative.

Position Summary

The Link To Wellness nurse ensures integrated health care by collaboration, coordination and a comprehensive approach to healthcare for individuals diagnosed with a developmental disability. They are responsible for the development and monitoring of objective and measurable health goals, completing prescribed visits and acting as a member of a multi-disciplinary team.

Specific Responsibilities

  • Complete Initial and Annual Comprehensive Health Assessments
  • Develop measurable and objective goals based in Person-Centered Planning
  • Collaborate with Primary Care Physician, Psychiatrist and all medical professions to coordinate care
  • Monitor written goals and objectives and amend when applicable
  • Complete face-to-face encounters
  • Provide consumer and family education, training and ongoing supervision
  • Document progress or lack of within the timeframes directed
  • Coordinate with Supports Coordinator as well as all team members regarding consumer care, changes, updates, etc.
  • Complete charting, logs, graphing, etc. of consumers’ progress
  • Conduct/complete audits
  • Excellent communication skills both written and verbal
  • Demonstrate excellent organizational and planning skills
  • Operate as a team member and representative of PsyGenics, Inc.
  • Follow PsyGenics, Inc. professional code of conduct
  •  Represent PsyGenics, Inc. in the community
  • Productivity of 50% or greater is expected when in field, productivity 70% or greater is expected when in clinic
  • Fieldwork is required
  • Attend DWIHN meetings, court appearances, and other required meetings
  • Must be available evenings and occasional weekends
  • Perform similar or related duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, accounting software, payroll systems, internet software, and electronic health records.

Education/Experience:

Bachelor’s degree (B. A. / B. S.) from four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds.

Vision:

See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Must be able to complete essential job functions with or without reasonable accommodations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

Case Manager - MI / IDD - In person

* The salary range for the role is $44,000 – $58,000 per year.

Qualifications

Must possess a master’s degree in social or behavioral health, be fully licensed* in the State of Michigan in good standing as well as meet the criteria for a Children’s Mental Health Specialist, Qualified Intellectual Disabilities Professional and Qualified Mental Health Professional.    Person must have police and DHS clearance.  Must have a minimum of one-year post graduate experience working with children and adults with Intellectual Developmental Disabilities or Mental Health Issues.  Additional requirements include: a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of individual families, the ability to engage and maintain clinical relationships with families, the ability to develop collaborative relationships with other providers, effective interpersonal communication skills, the ability to assess and intervene within complex family and community systems, and a willingness to be flexible, patient and creative.

Position Summary

The Case Manager is responsible for ensuring all service needs of a consumer are met by providing linking, coordinating, advocacy, negotiating and referral services.  The Case Manager is responsible for the assurance of a Person Centered Plan as well as the monitoring of the established goals and the implementation of various treatment plans.

Specific Responsibilities

  • Develops an individualized plan of service based on the comprehensive assessment which includes goals established by all appropriate disciplines
  • Acts as the Chairperson of the multidisciplinary team
  • Conducts self audits as well as peer audits
  • Must be knowledgeable in the Mental Health Code and Medicaid guidelines as well as billing protocols and procedures
  • Coordinates and completes all necessary referrals on behalf of client
  • Monitor all services provided on behalf of client
  • Monitor satisfaction with services
  • Provide resource development in an attempt to reduce the amount of service gaps
  • Develop and maintain written records necessary for professional practice as defined in the procedural manual
  • Provide outreach services to individuals and their families in their respective locales and/or homes as appropriate to their unit’s function
  • Provide community education services as assigned
  • Participate in clinical supervision, team meetings and case consultations
  • Obtain all prior authorizations and applicable coordination of care
  • Follow PsyGenics, Inc. professional code of conduct
  • Represent PsyGenics, Inc. in the community, at DWIHN meetings, and other events as required
  • Productivity of 50% or greater is expected
  • Maintain ongoing training requirements pursuant to the role including but not limited to CAFAS, and all trainings required to maintain credentials of QMHP, QIDP and CMHP
  • Perform similar or related duties as assigned

*Limited Licensed professionals may also function in this role with the understanding that they must maintain ongoing supervision until such time as they receive full licensure.  If appropriately licensed staff are available and able, PsyGenics will assist with supervision. In lieu of in-house supervision, Limited Licensed professionals may also choose to provide documentation of ongoing outside supervision on a quarterly basis until such time as they receive full licensure.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. 

Math Ability:

Ability to calculate figures and amounts, perform general mathematics.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, accounting software, payroll systems, internet software, and electronic health records.

Education/Experience:

Minimum Master’s degree (M. A. / M. S.) from four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

Psychologist - SMI / IDD - In person

* The salary range for the role is $46,000 – $68,000 per year.

Qualifications

Must possess a master’s degree in psychology from an accredited college or university.  Applicant must also have a TLLP*, LLP* or LP in Psychology with the State of Michigan in good standing.  Must have police and DHS clearance.  Person must possess experience with persons with developmental disabilities and/or experience with persons with a Traumatic Brain Injury. Must meet criteria for appropriate credentialing as a Children’s Mental Health Professional, Qualified Intellectual Disabilities Professional and a Qualified Mental Health Professional. Additional requirements include: a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of individual families, the ability to engage and maintain clinical relationships with families, the ability to develop collaborative relationships with other providers, effective interpersonal communication skills, the ability to assess and intervene within complex family and community systems, and a willingness to be flexible, patient and creative.

Position Summary

The Psychologist is responsible for psychological evaluations of consumers including administration and the interpretation of psychometric instruments while providing direct services to agency consumers. The psychologist is also responsible for the development of measurable and objective treatment goals and plans in accordance with Person Centered Planning, thorough assessments, individual counseling, parent training, family training, behavior modifications plans, and crisis intervention.  The Psychologist must also participate as an active member of the Behavior Treatment Committee and maintain all requirements of said committee.

Specific Responsibilities

  • Administer psychological evaluations of consumers, interpret and create written report
  • Provide consultation to staff regarding consumer, treatment plan, environmental considerations as well all applicable considerations
  • Provide direct therapeutic counseling and intervention to individuals and families
  • Conduct staff in-services specific to consumer served to assigned direct care staff
  • Monitor implementation of treatment plan by I-team members, consumer and family
  • Obtain, analyze and evaluate significant data to develop service plans and construct programs utilizing a combination of treatment modalities and skills
  • Provide support services to individuals and families
  • Develop and maintain written records necessary for professional practice as defined in the policy and procedural manual.
  • Represent PsyGenics Inc. in the community
  • Conduct community outreach and education
  • Act as an advocate on behalf of consumer
  • Complete guardianship process and testify in court
  • Productivity of 60% or greater is expected
  • Conduct self-audits as well as peer audits
  • Perform similar or related duties as assigned

*Limited Licensed professionals may also function in this role with the understanding that they must maintain ongoing supervision until such time as they receive full licensure.  If appropriately licensed staff are available and able, PsyGenics will assist with supervision. In lieu of in-house supervision, Limited Licensed professionals may also choose to provide documentation of ongoing outside supervision on a quarterly basis until such time as they receive full licensure. 

Additional Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to calculate figures and amounts, perform general mathematics.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, accounting software, payroll systems, internet software, and electronic health records.

Education/Experience: Minimum Master’s degree (M. A. / M. S.) from an accredited college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds.

Vision:

See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Must be able to complete essential job functions with or without reasonable accommodations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

Assessment Specialist - MI / IDD

* The salary range for the role is $63,000 – $65,000 per year.

Qualifications

Must possess a master’s degree in social or behavioral health, be fully licensed* in the State of Michigan in good standing as well as meet the criteria for a Qualified Intellectual Disabilities Professional and Qualified Mental Health Professional. Person must have police and DHS clearance. Must have a minimum of one-year post graduate experience working with children and adults with Developmental Disabilities, Severe Mental Illness or persons with a Traumatic Brain Injury. Additional requirements include: working knowledge of the DSM-V or current manual, a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of individual families, the ability to engage and maintain clinical relationships with families, the ability to develop collaborative relationships with other providers, effective interpersonal communication skills, the ability to assess and intervene within complex family and community systems, and a willingness to be flexible, patient and creative. Must demonstrate experience in clinical assessment, have excellent writing skills, and preference for at least 1 year of experience working in community mental health.

Position Summary

The Assessment Specialist is responsible for completion of annual clinical assessments and intakes for new cases. Upon assessment, initial referrals are made to all appropriate internal programs. Demonstrated ability to complete all intake documentation thoroughly including but not limited to consents for treatment, releases of information, biopsychosocial assessments and preliminary plans. Timely and skillful handoff to the Case Manager is required to ensure development of a Person-Centered Plan. As a secondary function, this position provides case management coverage to support during a period of staff leave.

Specific Responsibilities

  • Provides an overview of PsyGenics and the services offered internally and externally to new members
  • Maintains current information regarding both internal and external services and resources
  • Explains and obtains consents for treatment, financial determination and other intake documents to members and families
  • Completes a thorough biopsychosocial assessment based on sound clinical rationale
  • Assists non-master’s level staff with completion of annual biopsychosocial assessments
  • Develops a preliminary treatment plan based on the needs identified in the biopsychosocial assessment
  • Refers and schedules new intakes with internal services including but not limited to Case Management, Psychiatrist, Link to Wellness, and other appropriate disciplines
  • Completes an intended beneficiary survey with new members after the intake process
  • Provides resources as appropriate
  • Completes all documentation in the Electronic Medical Record system within 24 hours
  • Maintains updated calendar in the Electronic Medical Record daily
  • Maintains at least 50% productivity (i.e., face to face contact)
  • Collaborates with Clinical Supervisor and other team members
  • Must be knowledgeable in the Mental Health Code and Medicaid guidelines as well as billing protocols and procedures
  • Participates in clinical supervision, team meetings and case consultation
  • As appropriate, obtain all prior authorizations and applicable coordination of care
  • Provides temporary gap coverage in the absence of primary case holder including completion of treatment planning, coordination of services, and referrals.
  • Follow PsyGenics, Inc. professional code of conduct
  • Represent PsyGenics, Inc. in the community
  • Abide by all regulations of licensure; expectations of contract with insurance provider; local, state and federal laws; and CARF accreditation standards
  • Perform similar or related duties as assigned

*Limited Licensed professionals may also function in this role with the understanding that they must maintain ongoing supervision until such time as they receive full licensure. If appropriately licensed staff are available and able, PsyGenics will assist with supervision. In lieu of in-house supervision, Limited Licensed professionals may also choose to provide documentation of ongoing outside supervision on a quarterly basis until such time as they receive full licensure.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to calculate figures and perform mathematical computations.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, accounting software, payroll systems, internet software, and electronic health records.

Education/Experience:

Master’s degree (M. A. / M. S.) from four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience. At least one year of experience in community mental health is preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds.

Vision:

See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Must be able to complete essential job functions with or without reasonable accommodations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

Quality Specialist - MI / IDD - In person

Qualifications

Must possess a bachelor’s or master’s degree in social or behavioral health. Person must have police and DHS clearance. Must have a minimum of one-year experience in quality, including but not limited to auditing, monitoring, reporting, etc., preferably in community mental health or managed care setting. Additional requirements include: strong interpersonal skills; establishing rapport and ability to develop relationships with team members and external stakeholders; demonstrated written and verbal skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand; strong organizational and time management skills as well as multitasking abilities; ability to perform in a fast-paced, detail-oriented work environment; ability to effectively prioritize and organize one’s own work to meet deadlines; high level of confidence, professionalism and proactive decision-making skills; demonstrated Microsoft Office skills including Word, Excel, and PowerPoint; and a willingness to be flexible, patient and creative. Preference for candidates with CARF experience as well as licensure in the State of Michigan in good standing and ability to achieve the criteria for a Children’s Mental Health Specialist, Qualified Intellectual Disabilities Professional and Qualified Mental Health Professional within 60 days of hire.

Position Summary

The Quality Specialist is responsible for monitoring, evaluating and educating the PsyGenics team to meet contract standards and ensure high quality services are delivered to our members by trained and competent staff. The position also requires providing education and coaching to PsyGenics team members regarding performance expectations for service provision and delivery, safety standards and other training related to best practice.

Specific Responsibilities

  • Perform and document quarterly and annual audits as directed by funding source to ensure ongoing conformance to required standards and identification of areas for performance improvement.
    • Includes but is not limited to chart reviews, Medicaid claims, Adverse Benefit Determination audits, program specific reviews, electronic data validation reviews, etc.
  • Ensure readiness for regular site reviews by funder including but not limited to Customer Service, Recipient Rights, and Quality teams.
  • Complete and submit corrective action plans if required.
  • Coordinate with PsyGenics Medical Director to ensure completion of Physician Peer Reviews monthly.
  • Oversee incident report module, review incident reports, and report on incidents monthly.
  • Review critical and sentinel events and send to case managers and supervisors at least monthly
  • Assist with root cause analysis completion
  • Track and trend critical events, sentinel events and root cause analyses
  • Conduct the Safety Committee Meeting monthly
  • Monitor Performance Indicators 2, 3, 4, and 10 and coordinate with leadership and funder as needed for follow up
  • Train staff on quality assurance, health and safety, and HIPAA/Privacy standards as needed
  • Conduct analysis and develop quality-related reports for leadership including data analysis on all auditing, monitoring, and related quality activities
  • Participate in monthly PsyGenics Quality Improvement Committee
  • Attend meetings with our funder including but not limited to monthly Quality Operations Meeting, Performance Indicator workgroup, Customer Service Meeting
  • Assists in ongoing accreditation activities for CARF compliance
  • Follow PsyGenics, Inc. professional code of conduct
  • Represent PsyGenics, Inc. in the community
  • Maintain all required licenses and credentials
  • Perform similar or related duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Math Ability:

Ability to calculate figures and amounts, perform general mathematics.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, accounting software, payroll systems, internet software, and electronic health records.

Education/Experience:

Minimum bachelor’s or master’s degree from four-year college or university; and one year of related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds.

Vision:

See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Must be able to complete essential job functions with or without reasonable accommodations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.